Telltale Signs of a Broken Garage Door Spring

a garage door spring being repaired by an Overhead Door Arizona technician

We can all imagine the scenario: you come home after a long day of work, click your garage door opener, and nothing happens. After a moment of confusion, you’re left wondering why on earth your garage door isn’t opening. Could it be because the opener batteries died? Are the garage door springs out of whack? 

Most homeowners hope they don’t come across a broken garage door, but unfortunately, springs don’t listen to our demands. As experts in residential garage doors, our team knows that the best way to be prepared is by understanding some telltale signs of a broken garage door spring to help you get in front of the issue.

Your Door Sounds Like a Horror Movie

Garage doors shouldn’t sound much different from the sound you probably have in your head, and it should be consistent whether you close or open the door. If you have a garage door issue, it may be noticeable via loud bangs or louder sounds when you operate the door. Closing the garage door shouldn’t sound like jump scares in a horror movie. If you hear a loud noise or popping and squealing during operation, contact your local residential garage door company. 

Your Garage Door Opener Won’t Open the Door

If you get to the door and the automatic opener won’t open the door, you might have a broken spring. However, don’t just automatically assume the springs are the issue. First, ensure that there is power to the opener. If it’s working fine, take note of what happens with your garage door. Many of the newest openers have a mechanism called “opener force,” which keeps the door from failing and falling down unexpectedly. When the opener feels the weight is off, usually the result of a broken spring, it stops the door from opening more than half a foot off the ground.

The Door Closes Way Too Fast

With older openers, the door will likely continue to open and close as normal. The only noticeable difference may be that the door itself opens much faster than normal. It might only be a subtle change, but it’s a key indicator that your springs are not handling the full weight of your door. If you feel like something is off, you can open the door manually and try to leave it halfway. If the springs are broken, it will be difficult for the door to remain open in this position.

The Springs Look Damaged

When was the last time you took a look at your springs? If your spring breaks, there will likely be a bit of evidence, from visible gaps to rust and corrosion. When torsion springs break in the middle, they leave a gap that can be a few inches wide. Springs can also have a stretched-out look, almost as if they aren’t returning into place after use. If this is accompanied by rust and corrosion, it’s likely time for you to get your door inspected for any damages.

The Door Looks Crooked When Opening

Your garage door should be opening evenly, so one that opens twisted or leaning to one side of the door is a big sign that you need garage door springs repaired. When garage door extension springs break, one side of the door may open faster than the other. Besides the fact that it looks wonky, this can be extremely dangerous as it puts additional pressure on both sides of your door. 

Spring Trouble? Get in Touch With Our Garage Door Specialists

If your garage door springs are causing you stress, don’t hesitate to turn to the professionals for help. When you partner with us, you’ll rely on expert garage door repair technicians who can diagnose and repair plenty of the most common garage door problems — including broken springs. Let Overhead Door of Maricopa-Pinal County help you with your spring repair. Contact us today to get started!

Category : Extension Springs, Garage Door Repair, Torsion Springs

1,658 Reviews Google Reviews Review Us On Google!

Brian D.
five stars

Great Guys and Great Work

The tech was on time to the second I think, very professional and super nice Chris – nice work my friend!   The opener they selected for me is a terrific and great price, Wifi and the myQ app are great as well.

Carrie F.
five stars

They sent someone out right away at 4:30pm on a Monday. Tre was our technician and did an amazing job getting our door back to working condition without breaking the bank. I will always suggest them to anyone who asks.

Conrad C.
five stars

For the past few months, my garage door would not shut. It will close halfway get stuck and the motor would bring it back. Not to mention it sounded like a blender filled with nails while closing and opening. Finally decided to get it to check out and these guys were the first to respond. Had an appointment sent within 15 min. A technician named Jimmy came over the next day and got it all done. My garage door never sounded so silent and go down as smooth once new parts were added. Definitely will be recommending these guys!

Joe S.
five stars

This company is very responsive, contacted them on a Sunday night and they replied right away.  Then set an appointment at a time convenient for me.

Very polite and easy to work with.  Travis, the owner, is hands-on.

Karen P.
five stars

I had an extremely positive experience with this company, and I have to praise Michelle in the front office for her patience and customer service attitude.

When my 20-year-old Liftmaster garage door opener began to fail, I spent a ridiculous amount of time researching new openers and my options.  The logicboard wasn’t working – so the unit still moved the door up and down, but responded only to the wall switch and not the remote. While that was inconvenient, I had time to look around.

After months of exploration and repeated estimates, when I finally decided on a model, they didn’t have it in stock. Michelle quickly located one and offered an appointment the next business day.

The technician who showed up, Zach, was relatively new, but assured me that he had great training and mentoring by the company.  And so far, I am very pleased with the work.  I thought he was polite, clean, well-skilled, and astute — and at my request, also diagnosed and repaired a squealing in the door.  The door is quiet and the alignment is good.

I would definitely have them back for any additional work! (which I hope doesn’t happen soon!)

Leonard G.
five stars

When it was time to change the garage door, we called these pros for help, and they responded to our needs immediately.

The team arrived exactly when they said they would, and explained everything they were going to do, along with different options for me. It took them an hour to complete the job, and it was amazing! Very precise and clean!!!

Will use them again for all my garage door needs!

Lori R.
five stars

Honestly, I haven’t had such great customer service in years. From the first phone call to the minute they left I never felt pressured, a hard sell or that I was being sold something I didn’t “need”. So informative and honest. So refreshing!! The background checks their employees for safety. They text/email your appointment time, when the technician is on the way, and the estimate. Makes the whole experience a positive one. Thanks, Travis, Chris, and Cody. Keep up the great work. You prove that great customer care is still important.

Patricia C.
five stars

We were so thrilled with the excellent quality of service and quick response we received yesterday. Jimmy Tafoya was quick, honest, and pleasant. The door went off the rails so we called on a Saturday afternoon for emergency service. He fixed the problem in 2 hours. We thought we would need a new door it was so screwed up but he fixed it very well at a lower cost. We are very thankful.

Robert Z.
five stars

My hinge was bent. Jay came out the same day. Repaired and realigned. Very efficient, knowledgeable, and did a great job. Would definitely call again for garage needs.

Tara L.
five stars

I wish this company provided other random services because I would use them for anything!

I sent a request for a quote via Yelp at 3:56 pm and received a reply from Travis at 3:57 pm. He said he could have a technician to my home between 4-6 pm That Day! Like within the next 2 hours. Before I committed, though I had to ask a few questions. First, could the technician please wear a mask and gloves because we have high-risk people in our home during Covid? Answer – no problem at all. Second, could you provide a ballpark estimate based on my description of the problem? Yup!

I then received a text with my appointment confirmation, and 20 minutes before the technician arrived, I received a lengthy text with a photo, background check information, and instructions on what to expect when he arrives. Then Jay called personally to let me know to expect him.

When he arrived, he looked at the job, gave me an estimate, and went to work. 20 min later, he was done, with no extra hidden fees. He accepted my credit card verbally so that we didn’t have any close contact.

The garage works perfectly!

Serving the Greater Phoenix Area

(602) 767-7244