icn garage door repair

Broken Garage Door Spring Repair and Replacement

One of the most critical components in a garage door assembly is the spring system, which includes either torsion or extension springs, along with cables and pulleys. This system provides counterbalancing force to safely and efficiently open and close the door each time the opener is activated.

Is your garage door giving you trouble? Do you need to have your garage door repaired? We can fix all your garage door problems!

Give us a call at: (602) 767-7244, or fill out the form below:

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$75 OFFPair of Springs!

Dual Spring Replacement or Repair.

May not be combined with any other offers.Exclusions apply.Expires 06/30/2024

FreeFree Service Call and inspection

$95 Value! 21-Point Safety Inspection and Service Call with the purchase of any residential repair over $150.

May not be combined with any other offers.Exclusions apply.Expires 06/30/2024

Two Types of Garage Door Springs

Most residential garage doors have one of two types of springs: torsion or extension.

Torsion springs

Torsion springs are heavy-duty springs mounted to a metal rod that runs parallel to the door – directly above the door opening. These springs are tensioned; they twist and coil whenever force is applied. They require the use of cables and pulleys. Standard torsion springs generally have a 10,000-cycle lifespan.

Extension springs

Extension springs are lighter-weight springs that run perpendicular to the door and are mounted above the horizontal portions of the door tracks. These springs are tensioned by extending out. Like torsion springs, extension springs also require cables and pulleys, as well as safety cables. These springs should last between 5,000 and 10,000 cycles.

Average Life Expectancy

A cycle represents opening and closing the door one time. For example: The average household opens and closes the garage door four times daily, which gives a standard 10,000-cycle torsion spring a lifespan of approximately seven years; high-cycle springs can double this number. The more the door is used, the sooner the springs will fail, necessitating replacement. Here is a good guide to go by.

  • 2 times daily = 14 years (approx)
  • 4 times daily = 7 years (approx)
  • 6 times daily = 5 years (approx)
  • 8 times daily = 3 years (approx)

Repair of Broken Garage Door Springs


Repair of broken garage door springs almost always involves complete replacement of both springs. This is because the springs are likely on the same cycle life, so when one breaks, the other is likely to follow; it’s just of a matter of time. The process of replacing the springs, whether torsion or extension, can be very dangerous which is why it’s best not to attempt the work yourself. You should always hire a garage door repair professional.

Contact Arizona’s Best Garage Door and Repair Co. for a free estimate or call us at (602) 767-7244.

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Safety Warning

If you suspect a spring has broken, do not continue to operate your door, as this can damage the garage door or garage door opener. Property damage or personal injury may also occur. Furthermore, if the door was in the open position when the spring broke, do not disconnect the opener from the door. This could cause the door to come crashing down. Unplug the opener from its power source until repairs can be made.

  • Do not continue to operate your door
  • Do not disconnect the opener from the door
  • Unplug the opener from its power source

1,658 Reviews Google Reviews Review Us On Google!

Brian D.
five stars

Great Guys and Great Work

The tech was on time to the second I think, very professional and super nice Chris – nice work my friend!   The opener they selected for me is a terrific and great price, Wifi and the myQ app are great as well.

Carrie F.
five stars

They sent someone out right away at 4:30pm on a Monday. Tre was our technician and did an amazing job getting our door back to working condition without breaking the bank. I will always suggest them to anyone who asks.

Conrad C.
five stars

For the past few months, my garage door would not shut. It will close halfway get stuck and the motor would bring it back. Not to mention it sounded like a blender filled with nails while closing and opening. Finally decided to get it to check out and these guys were the first to respond. Had an appointment sent within 15 min. A technician named Jimmy came over the next day and got it all done. My garage door never sounded so silent and go down as smooth once new parts were added. Definitely will be recommending these guys!

Joe S.
five stars

This company is very responsive, contacted them on a Sunday night and they replied right away.  Then set an appointment at a time convenient for me.

Very polite and easy to work with.  Travis, the owner, is hands-on.

Karen P.
five stars

I had an extremely positive experience with this company, and I have to praise Michelle in the front office for her patience and customer service attitude.

When my 20-year-old Liftmaster garage door opener began to fail, I spent a ridiculous amount of time researching new openers and my options.  The logicboard wasn’t working – so the unit still moved the door up and down, but responded only to the wall switch and not the remote. While that was inconvenient, I had time to look around.

After months of exploration and repeated estimates, when I finally decided on a model, they didn’t have it in stock. Michelle quickly located one and offered an appointment the next business day.

The technician who showed up, Zach, was relatively new, but assured me that he had great training and mentoring by the company.  And so far, I am very pleased with the work.  I thought he was polite, clean, well-skilled, and astute — and at my request, also diagnosed and repaired a squealing in the door.  The door is quiet and the alignment is good.

I would definitely have them back for any additional work! (which I hope doesn’t happen soon!)

Leonard G.
five stars

When it was time to change the garage door, we called these pros for help, and they responded to our needs immediately.

The team arrived exactly when they said they would, and explained everything they were going to do, along with different options for me. It took them an hour to complete the job, and it was amazing! Very precise and clean!!!

Will use them again for all my garage door needs!

Lori R.
five stars

Honestly, I haven’t had such great customer service in years. From the first phone call to the minute they left I never felt pressured, a hard sell or that I was being sold something I didn’t “need”. So informative and honest. So refreshing!! The background checks their employees for safety. They text/email your appointment time, when the technician is on the way, and the estimate. Makes the whole experience a positive one. Thanks, Travis, Chris, and Cody. Keep up the great work. You prove that great customer care is still important.

Patricia C.
five stars

We were so thrilled with the excellent quality of service and quick response we received yesterday. Jimmy Tafoya was quick, honest, and pleasant. The door went off the rails so we called on a Saturday afternoon for emergency service. He fixed the problem in 2 hours. We thought we would need a new door it was so screwed up but he fixed it very well at a lower cost. We are very thankful.

Robert Z.
five stars

My hinge was bent. Jay came out the same day. Repaired and realigned. Very efficient, knowledgeable, and did a great job. Would definitely call again for garage needs.

Tara L.
five stars

I wish this company provided other random services because I would use them for anything!

I sent a request for a quote via Yelp at 3:56 pm and received a reply from Travis at 3:57 pm. He said he could have a technician to my home between 4-6 pm That Day! Like within the next 2 hours. Before I committed, though I had to ask a few questions. First, could the technician please wear a mask and gloves because we have high-risk people in our home during Covid? Answer – no problem at all. Second, could you provide a ballpark estimate based on my description of the problem? Yup!

I then received a text with my appointment confirmation, and 20 minutes before the technician arrived, I received a lengthy text with a photo, background check information, and instructions on what to expect when he arrives. Then Jay called personally to let me know to expect him.

When he arrived, he looked at the job, gave me an estimate, and went to work. 20 min later, he was done, with no extra hidden fees. He accepted my credit card verbally so that we didn’t have any close contact.

The garage works perfectly!

Serving the Greater Phoenix Area

(602) 767-7244